Nando's Bayswater

Great spot in Bayswater for a peri peri fix! The chicken was cooked with that perfect Nando’s kick. Staff were friendly and made us feel welcome, which added to the experience. Atmosphere is lively and the location is very convenient. Only downside was that service got a bit slow when it was busy, and it is quite a small space so there may be a long wait also when my food arrived, it was just warm. It wasn’t that hot adventurous taste. Still, overall a very solid Nando’s would definitely come back!

Worst Nando’s to go to in London. Very awkward place too. Visited with my family yesterday 13/07/2025 6:52pm for our weekly dinner out. However, it was a really bad experience. My mum and my stepdad ordered through the till attended by a manager named ‘George’. They simply wanted to order and pay separately to earn points on (each) of their Nando’s account. First order went well but ‘George’ the manager wasn’t happy to give points to the second order and proceeded with the transaction. My stepdad wasn’t happy about this so he asked if he can get his points. ‘George’ then said he will refund the money. When my stepdad asked if the original order will be put through while doing the refund, ‘George’ rudely said NO. George was then adamant that my stepdad takes the refund and basically telling us to go. My stepdad was really upset and ‘George’ was becoming agitated and aggressive towards him. This went on for 5 minutes and George was embarrassing my stepdad in front of a lot of people making him look like a fool. We then moved on without the points given. ‘George’ was also rushing my mum and stepdad to make their order prior to this situation. After eating, we asked the host respectfully to call the store manager. However, the host told us to go call him ourselves… ??? We were stunned about this type of attitude. We have been going to Nando’s almost every week and we never experienced this at all in other stores. Food was as expected but the customer service was NOT Nando’s standards at all. They didn’t even come to apologise to us for the inconvenience that they caused. We didn’t get any check backs throughout our meal and they even got the order wrong!!

We went there for dinner, during peak time so you need to wait for table like 10-20mins, food comes after around 20 mins but worth it!! Staff was very nice.