Zumuku Wilmslow

Used to love this place, but they have gone downhill. Food was fresh, but the quality was not to the high standards I would expect from them. Service was not great. They forgot part of the order, didn’t ask about any dietary requirements, brought the wrong order and then argued back and went only to double check that they did in fact make a mistake. Rolls were poorly rolled, with rice being all over the place. Cocktails menu was creased and looked like it needs to be reprinted, with food stains over it. Was not a good look. They have introduced liquid nitrogen or some sort of special effect, but I found that it was just not done right with the server touching the food to ‘make the effect’ happen. Miso soups arrived luke warm. Disappointing, as I generally love Zumuku brand and some of their other branches are decent. Highest star for atmosphere, as they have a roof terrace, they just need to maybe add some decor. Also we were advised not to sit at certain tables as the sofas were dirty..

I accidentally showed up at the wrong time for my order, but the team here went above and beyond to make it happen anyway. The chef worked some real magic to get my food ready, and I’m so grateful for their effort and kindness. Huge thanks as well to the amazing person at the reception—super friendly, understanding, and helpful throughout. Incredible service and great people. Highly recommend this place not just for the food, but for the heart behind it!

We had our server Zen he was very lovely and accommodating to our needs when ordering and serving us.