Deliveroo UK

UberEats UK

12th Street Burgers Ealing

⭐⭐⭐⭐⭐
Fantastic experience at 12th Street Burgers & Shakes!
I absolutely loved my meal here — the service was top-notch from start to finish, and the staff were genuinely friendly and attentive. You can tell they take pride in what they do. The restaurant itself was spotless, with a great atmosphere and super-clean tables and floors.

My overall visit was simply amazing. It’s rare to find a place that balances delicious American-style smash burgers with impeccable service and cleanliness. Highly recommend this spot to anyone craving a top-tier burger experience—it certainly exceeded my expectations, and I can’t wait to return!

I really enjoyed eating here. The food was juicy and full of flavor, and you can tell the ingredients were fresh.The place has a chill vibe, and the staff were friendly without being over the top. It’s the kind of spot you’d happily come back to when you’re craving a good food. Definitely worth checking out.

12th Street in Milton Keynes has always been my go-to location, which is why I confidently recommended the brand to my friends. Unfortunately, my recent visit to the Ealing branch was extremely disappointing and, frankly, embarrassing given how highly I had spoken about the food.

From the moment we walked in, the staff presence was unclear, it was hard to tell whether the outlet was even operating. Eventually, we noticed a self-service screen prompting us to order. After spending around 10 minutes placing our order, a staff member finally appeared, briefly acknowledged us, and then disappeared again without any guidance.

While ordering, I could not find bottled water on the menu. After ringing the bell, a staff member came over. When I asked if I could have a bottle of water, the response was “Let me ask,” after which he went inside and returned to take the order. A few minutes later, I had to ring the bell again because I urgently needed the water to take medication. The response I received was, “Hasn’t he given it to you?”
which was both unhelpful and frustrating, as I clearly would not be asking again if I had already received it.

As for the food, the burgers were disappointing. The buns were hard and not even toasted, which significantly affected the overall quality. The burgers themselves were average at best. After finishing them, we had to ring the bell once more to ask about the wings that were still missing. After another 10-minute wait, the wings arrived. The garlic butter wings, in particular, were a complete letdown, plain, unsalted wings with garlic butter simply poured on top.

Overall, this was a very poor experience from start to finish. I would strongly choose the Milton Keynes branch over this one any day. I am unsure whether this branch operates under the same management, but it is clear that this location needs serious attention in terms of service, food quality, and basic customer handling.

Everyday the Taste the service and the ambience in the shop is getting better and better. Today’s food I ordered was Chicken Tenders (delicious), Coleslaw (loved it), Lemon Pepper Fries (outstanding), Nashville Chicken Burger (amazing)
To be honest, If you live in ealing or nearby and still haven’t tried this restaurant, you are missing out a lot in food.

Everything 10/10 as always.

Im so so so disappointed with this place now 😢
I used to order from their sub store ‘habb flatbreads’ from uber eats ALL the time, it was one of my favourite things to get. The last two times ive ordered the portion of the wraps just got smaller and smaller. This time i got it, it was TINY. Back then when i used to get the flatbreads i used to take stuff out thats how full it was. Now the buffalo wrap you can have in like 4 bites. Seriously im gutted because it was my favourite its like they’re cheaping out. can’t believe i’ve spent £12 for a wrap that doesnt even have all the item descriptions in it

Halal Status for 12th Street Burgers Ealing