Taco Bell Stratford

Don't buy anything from this Taco Bell store. i order veggie food, and they give me chicken one. Never order from this store. I have an allergy with meat as well. So now, who is responsible for this thing if some happen to me.

Great customer service, popped in for lunch to the Stratford center branch today, stuffs there are always helpful. Mr Alom served me there, he greeted me with a smile and helped me choose, food is always great there. Halal food options makes it a great choice.

Absolutely appalling and distressing experience at the Stratford Broadway Taco Bell. I visited on 13th July around 11 AM. After placing and receiving my order, I tried to use the toilet upstairs (which was closed) and had to use the lift due to severe back pain and feeling unwell from the morning. I got stuck in the lift — a terrifying moment — and my husband called a staff member named Rafi for help. Instead of helping or showing any concern, he aggressively asked first thing — “Why did you use the lift?” — and began shouting at both of us. I explained I was feeling unwell and that I’m a regular customer who has seen others use the lift. But he continued to argue, showing zero empathy and escalating things further. After that, I managed to get out myself from the upstairs door again while he was still busy arguing with my husband. When I came out, he was still behaving rudely. Only when we asked for a manager did he claim he was the manager, which is incredibly concerning. The restaurant wasn’t even busy — we were the first customers — so there was no excuse for his behaviour. Security from the shopping centre got involved and took my name around 11:15, encouraging me to file a complaint. This ruined my entire day. Also, the food was poorly prepared — this is how you cut your quesadilla now? No one should be treated like this, especially when already feeling vulnerable. I won’t be coming back here again. I hope Taco Bell UK takes this seriously.