KFC London Bridge

I had a very disturbing experience at KFC Borough High Street. I discovered a foreign object in my food — something that should never have made it past even the most basic hygiene or quality checks. I’ve attached a photo for reference, because frankly, words don’t do justice to how unacceptable it was. I raised the issue immediately. KFC claimed to have conducted a “thorough investigation” within less than 24 hours — an unlikely timeframe for a genuine review of a serious food hygiene issue. I followed up with an email to express my concern and received no response. Instead, they offered a £15 voucher, which I refused. I’m not looking for handouts — I want accountability. The experience was enough to put me off ever eating there again. If this is their idea of high standards, I dread to think what goes unnoticed. This isn’t just disappointing — it’s a potential health risk.

I ordered Zinger Burger Box Meal with 2 Hot Wings set and medium-sized chicken popcorn. I would say the fried chickens were extremely small. They were just like a little big bigger than a baby fist 😀 I was shocked since the KFC fried chicken in Malaysia is way more bigger than here. The staff at the front desk was not welcoming and she even forgot to give my gravy 😀

The worst experience of my life at this KFC. The staff was extremely rude. They were not welcoming at all. Every thing that we asked that denied staright away as like we asked them for toilet soap the lady(Sushmita) told us that we don’t have soap. After that, we ordered food. They served us extremely bad quality food. The burgers were cold and not properly made. There was no difference in fillet burger and zinger burger as you can see photos. The shift manager was seems like gangster as he was starring us all the time in very angry mood. The manager should teach the team. The lobby was very worst as we sat there about 40 minutes but no one came to clean the lobby.