Birdies Hot Chicken Brooklyn

The food is amazing. I wanted to order everything and ended up getting the signature fries. It has everything in it and the chicken isn’t fried but is crispy and testes better than fried chicken. I was fortunate to meet the owner Sydney and he explained how the food is sourced. I can see the pride he takes in the ingredients. He’s actually a chef. Everything is fresh and it’s clean food. The sauce compliments the chicken very well. I live in Westchester and come here every time I’m in Brooklyn. I hope we get a location in Westchester but if not I’ll be driving to Brooklyn for my signature fries. Thank you Sydney, see you next time. P.S. I wanted to save some for later as it is a good amount of food but you can tell from the picture I ate it all.

This is my favorite place to eat a chicken sandwich in NYC! The chicken is always crispy on the outside, and tender on the inside. But the main highlight is the seasoning-the perfect blend of spice and flavor. The bun is delicious and tastes fresh. Compliments to the owner/chef(who is a genius) and his team ❤️ Shout-out to the artist who paints on the walls, so fun! 🎨

UPDATE: Over a week later, we were back in the neighborhood and stopped by the location to see if it was still possible to get a refund for our food that we did not eat. They were fully staffed and we spoke to the manager or owner Sidney who was very receptive to our concern and offered us a refund. He shared that they recently took over management within the last month and apologized for the bad experience we previously had. Although we didn't have enough time today, he offered us a free meal and to come back to location in the future to try the food. We did accept some complimentary beverages on the way out greatly appreciate his receptivity and hospitality. ___________ My fiancé and I visited Birdies today very hungry while visiting Williamsburg unexpectedly and left thoroughly disappointed and out $38. All was normal— until we were served our two sandwiches. The food looked fairly basic, as soon as I lifted the sandwich to eat it, was put off that the bun had not been toasted or warmed up. It was room temp. I just happened to flip the sandwich upside down to reconfigure if/how I wanted to bite into it. When it was upside down, I immediately saw that there was a large spot of mold on the bun. We immediately showed the worker (he was preparing the food and also working the register), and he offered to make us some new sandwiches however we were now put off and skeptical of what inventory was available that wasn’t rotten/molded, and what the condition of the kitchen was for this type of food to be served. The worker was kind but was limited in what he could do. We saw that he had no cash in the register to offer us a refund, and he said his manager would not be in until 3pm (1.5 hours from the time we were in) in order to offer us a refund. He also claimed he had no phone number to call his manager (which we believe because phone numbers associated with this business’ Google profile do not reach management/the owner). We left to find lunch somewhere else, with the possibility that we’d be in the neighborhood until 3pm to catch the manager. We returned before 3pm just in case management was in earlier, but we do not live in this neighborhood and did not have the flexibility to wait. We also didn’t notice until after we left that their DOH rating is a B. Do what you will with that info… This was a truly disappointing experience and now I’m out $38, with no one to resolve this issue or refund me. I live 30 minutes from this location so if a refund is offered eventually, Id have to go out of my way to receive it. It’s also disappointing that management would leave the worker with no cash or means to appropriately respond to customers. The fact that the worker didn’t even have contact information for their boss shows us that this owner/management does not want to be bothered. Please take responsibility for your staff, food, and business before someone gets seriously sick!