Abu Zaad Shepherd’s Bush

My wife and I visited this restaurant for dinner around 9 p.m. We were the last customers of the night and ordered Mandi and Makloba. Unfortunately, the Mandi was completely cold when it was served. We politely asked for it to be reheated, which they did.

However, right after bringing the food back, the staff started mopping the restaurant floor with strong-smelling chemicals. The odor was extremely unpleasant, especially while we were trying to eat, and it triggered my wife’s allergies. We immediately requested the bill and some takeaway boxes.

To our disappointment, the bill was presented without any apology or gesture of goodwill, and no one came to our table to ask what had gone wrong. Before leaving, I spoke directly with the manager to explain the situation, but he refused to acknowledge that cleaning with chemicals while customers are still dining is inappropriate—his justification was that “they mop floors in airports while people are there,” which we found quite unreasonable.

It’s truly disappointing to experience such disregard for customer comfort and basic hygiene etiquette.
In one word: a waste of money and a very disappointing experience.

Enjoyable food. The service was slow. The food was lovely their sauces were great and their portions are huge. Oh and lovely fresh juices. Enjoyed the drinks so much that I forgot to take pictures of it but the best lemon and mint drink!

I came back to Abu Zaad after 20 years and the place is as amazing as I remember it from before. The food was fantastic and the ambience great. Decor provides an authentic Middle Eastern feel.  The prices are more favourable than comptetitors on the same road. Thinking that the restaurant may have rested on its laurels after all these years.  I can say I was genuinely not disappointed! Would recommend to others for sure.

Nice quick lunch, really good options and well priced. The hummus sharwama and fattoush salad were excellent. Kibbeh was nice and fresh, but could have done with some more flavour. Restaurant was quiet and service was good. Appreciated the aircon on this really hot day.

Such an amazing experience!

We had the best meal at Abu Zaad, which is located opposite Shepherd’s Bush market station and there is a bus stop right in front of it for easy transportation.

There were many vegan and vegetarian options, good service and reasonable prices.
Once we sat at the table, they offered us complimentary olives and two types of sauces.
All the meals arrived at different times and the portions were big.
At the end they offered us a complimentary dessert which was fresh and matched perfectly with the whole meal.

We will go back again, highly recommended!
Thank you! 🙏🏻

Halal Status for Abu Zaad Shepherd's Bush