Sugar Mill Deserts Wembley

Went for the unlimited breakfast about 10am on a Sunday morning. The food was cold and sparse, spoke to the foreman just to ask for some hotter food he asked what I wanted I said everything should be hot. His customer service was great couldn't fault the man. Pancakes came out and then mushrooms, I loaded my plate with the above because i thought it was hot. It was warm. My partner went to enjoy the toast and she found a hair. That was the last straw, we left very upset and a fiver down because we had parked in the car park next to it. £5 for up to 2 hours is the first tier of payments. My only advice is to keep on top of replenishment and keep the fire going on the trays to keep food hot. All in all not happy with my stay.

We enjoy eating at the Sugar Mill The set menu on event days is a little limited, and the quality can slip a little. For this reason I gave 4 rather than 5 star But on the whole to food is tasty, well prepared and quite unique. There’s a good range of beverages and their deserts are excellent. Price is about right, especially considering it’s London and the location

These guys are liars! Ordered Maple Glazed Chicken with Rosemary chips and Garlic Butter. I have ordered this four times previously with an attached separate pot of Garlic Butter given as a dipping sauce. I called the restaurant on this occasion, as my Garlic Butter was missing. The waiter and then the manager told me, there is already butter on the chips as the chips are made with butter. He then went on to say that it is his right to not provide the butter if and when he runs out. I explained I have ordered four times previously knowing what is and isnt included in the order. He reiterated he didn't care. I was really shocked about how rude this manager was and how he first tried to convince me that the chips (photographed) have some sort of imaginary butter on them. The description clearly states Rosemary Chips with Garlic Butter. I would appreciate being informed what action would be taken due to this managers lies.