Le Madison Steakhouse Whitechapel

We had a very bad experience here. Me and my friends ordered lamb shank, but the food was not fresh at all, the meat had a bad smell and even the sauce was smelling. We told the waiter, but he went to the chef and came back saying “the food is fine’. Then he said, “the boss also said the food is fresh.” It felt like you were literally forcing us to eat something that was clearly not fresh. We kept saying the food was not good, but you kept insisting it was fine. This is not right, we are customers, and we cannot be forced to accept bad food. At the very least you could have apologized or offered to change the dish, but you did nothing. When I said I called health and safety, you quickly removed everything and took the food inside. Anyway, my friend ordered something else which was nice, and we paid for that. The only good thing is you didn’t charge us for the lamb shank. I am writing this review so that you will understand that you cannot force people to eat food that is not fresh. Please take customer complaints seriously in the future.

I really enjoyed the food here, we ordered the munch yard platter 2, everything tasted delicious, the half chicken was full of flavour, the rice was nice and abit spicy, the lamb chops were perfectly cooked and came off the bone just how I like it, the bbq wings was yum but they forgot to give us the 4pc kimchi mayo wings (hence why I gave 4star rating otherwise it would of been a 5). My son got the crispy hot n spicy burger which was really good too. The dirty fries were yum and full of flavour. Evrything just tasted great. We also had a jug of mango lassi as my family love it and we asked for no ice where I thought it wouldn’t taste as good but it did. The service was good too & the staff were friendly. The interior is pretty and I really liked the seating, spacious aswell as comfy.

Very impressed with the quality of food, massive portion size and value for money. I was genuinely shocked how good the prices were given how expensive everything is in London (£7.99 I think for a very good sized half grilled peri chicken, large chips, salad and sliced chicken breast!). The restaurant could do with turning some music on to create some ambience. Thank you Madison and keep up the great work!