Sticks n Sushi Soho

We attended Sticks'n'Sushi for our anniversary meal as we are huge sushi lovers and had been looking forward to this for a while. The restaurant itself is lovely, it is uniquely designed and the atmosphere was lively. The service at our table was good, every dish was explained and the staff were relatively friendly. The food is exceptional, we went for the 'set for success' set menu and were impressed with most of the dishes. The only part we didn't enjoy as much was the skewers, the rest was all incredible. However, when we arrived we were quite disappointed with the service and attitude from the person allocating people to their tables. We were left waiting at the front, without even being acknowledge for quite some time. A couple then arrived after us and walked past us, when we were clearly waiting, to stand directly in front and were seated first. My partner brought this up to the waiter, explaining that we were there first and had been waiting for a while at this point yet he seated them before us and he was uninterested and dismissive. When we were called for our table he asked my name and even rolled his eyes. Incredibly unprofessional and poor customer service for an established restaurant like this. Though we were disappointed with some of the customer service, the food and drinks were worth the experience. We would not choose to attend this particular location again, however we will look to revisit at another venue for hopefully a better overall experience.