Emesa

Came here with a friend after seeing it on tiktok. We ordered the mixed mezze breakfast a kibbeh and shakshuka. We asked for a certain juice they were unable to make it for us as the person who make it isn’t there yet. The customer service was very poor, unfortunately with a lot of language barrier. Asking for plates was difficult. After having our food served to us we noticed that what we ordered there was so many things missing like the baba ganoush, falafels. I tried to get someone’s attention for at least 8 minutes ( we were the only customers) but despite there being 3 staff members I couldn’t get a hold of anyone they were to busy babysitting kids. After I got up to tell them they began discussing in their own language it was clear they knew so many things were missing and they didn’t feel it was necessary to tell us. I said they should of mentioned this before ordering and they did apologise. Someone did end up making falafels for us and filled vine leaves but they were of poor quality. We basically filled ourselves on bread (that was not fresh ) and hummous and dips. The shakshuka was not a typical one no tomatoes and uncooked onions and to top it all off they made us pay full price for food we didn’t get !!! we were there for 3 hours and all the sweets were out open uncovered and no one came in while we were there I wouldn’t recommend this place at all