Halal Reviews for Haute Dolci at The O2

We visited Haute Dolci recently and unfortunately it was a disappointing experience. We were initially seated in a pretty poor spot near the toilets, and when the party next to us left, we asked if we could move there. After that, it felt like we were completely forgotten ,it took ages for anyone to come over and give us any service. We ordered the Matilda cake, hot chocolate, truffle chips, chicken, and a s’more shot. Considering how nice and aesthetic the shop looks, the food really wasn’t anything to write home about. It was very overpriced too — £17 for a slice of cake is excessive, especially when it wasn’t even that nice. Honestly, I feel like social media and influencers seriously overhype places like this. It looks amazing on social media, but in reality it’s really not all it’s made out to be. Overall, the experience didn’t live up to the hype or the prices, and I definitely wouldn’t be going back.

Came here with my family just as a quick pit stop. We, additionally, needed somewhere to pray and this was the only place in the O2 that provides a prayer room which, as a Muslim, we are more than grateful for. During our experience, we got a Tiramisu Latte, Cortado, Flat White, Vanilla Chai & 2x hot chocolates. There were no complaints made regarding any of the drinks. I had the Cortado which was so rich and flavoursome, so would recommend if you like this. The service was exceptional, from the moment we sat down we were immediately able to give an order & within 10 minutes all of our drinks were out. I would 100% recommend coming here with your family or even on a date night as the food (even though we didn’t have any) looked delicious so I will definitely be making a return to Haute Dolce.

Had service from many a people today and were accommodating, kind and welcoming. A particular lady for the lovely lady serving us, her name was rindia I believe, as well as the lovely lady at the till who help me with the key. It was a pleasure being here, loved the ambience, the decor was lovely and the food was great almost perfect, definitely on the most expensive side of things, and the toilet handle didn't work well not was the toilet the best in cleanliness etc, but other than that it was a 10/10 experience I would come here again and I would also speak highly of the people working here to their senior; great job done. Thank you

This was my 4th visit to Haute Dolci, but this time was extra special. I came with my daughter because I wanted to surprise her with their famous Croffle à la Pistache et Kunafa (the “Dubai chocolate” version tucked inside a croissant). What I didn’t expect was for the staff to outdo my own plan, by turning our mom-daughter time into something truly magical and presenting the desserts with vapour and a little “steam dance” on the plate — such a beautiful, unforgettable touch! The team was friendly, polite, and full of positive energy. The environment is stunning, the desserts and cocktails are absolutely delicious, and the whole experience feels special every single time. It’s always a pleasure to come back — and I definitely will.

Excellent waffles! Great quality of chocolate! Fresh fruit! Amazing service. Special thank-you to Zee. We walked by to just get the strawberries-chocolate cup, but his warm smile and welcome draw us in. We ended up setting and ordering from the menu.