Haute Dolci at The O2

I really like this restaurant. The interior was sleek, modern, fresh, and very clean, creating a great first impression. The menu offered a wide variety of options at affordable prices, and the staff were attentive and helpful throughout our visit. The food was excellent — I only wish I’d saved room for dessert! The atmosphere was relaxed and enjoyable. Although it’s table service, you pay at the counter on your way out, which is worth noting. There were just a couple of minor issues. The accessible toilet was in need of a refresh smelt bad & had flys in. More concerning, the base of my daughter’s milkshake glass was chipped, and she ended up cutting her finger. We notified the staff, and they did replace the glass, but there was no apology, which felt like a lapse in customer service. That said, I wasn’t dining in the toilet, and the glass incident wouldn’t stop me from returning or recommending the place. Overall, a great meal in a stylish setting with room for small improvements.

Fantastic experience to complete a wonderful day spent with family. The food was delicious, but the milkshakes, the tiramisu latte and the desserts were just delicious. We have been on a Tuesday evening at it wasn't very busy. The food and desserts were served very quickly and the staff very friendly and joyful.

Phenomenal service provided by Alex who is very helpful, kind, and approachable. He deserves a promotion and pay increase! Food was really nice too. We got dessert and milkshake. However, as much as I loved the flavouring of the croissant including the kunafa filling and the mouthwatering chocolate sauce, the croissant was a little hard to cut. But nonetheless the taste was still fabulous! Maybe bake it slightly less next time.