Nando's at The O2

Good food, good service. When we came, they only allowed customers to have a table upstairs, not downstairs, don't know why. Long queue/waiting at that time.

Not bad but definitely could get the similar forms of peri peri chicken elsewhere for cheaper and better taste. The food is always pretty good and the customisability of the sauces and sides is great. Unfortunately, I just find their prices to not just a bit too high especially given the somewhat conservative portions of chicken. You know what you’re going to get visiting Nando’s so at least it’s always consistent.

If I could give 0 stars, I absolutely would. The customer service was downright awful. We arrived at 8:30 PM, only to find that more than half of the menu items were unavailable. Despite the limited options, it took over an hour for the food to be prepared. The cleanliness of the place was shockingly poor. The entire restaurant felt dirty, but the toilets were especially horrendous—filthy, smelly, and completely unusable. It was truly unacceptable. As a longtime fan of Nando’s, this branch was a huge disappointment. I would strongly recommend avoiding this location at all costs!