Sunset by Australasia

The restaurant and setting is pretty for pictures. Food was just alright. Price for food? I'm pretty sure you can get better options if you're looking for exquisite food and better service with this price. We found a blue string/plastic on one of the dessert. Horrified. Maybe would come back for a drink just for the decorations ONLY but never again for food. :/ Staff was rude.

Used a gift voucher I had received for my birthday at weekend for afternoon tea. Went with my sister and was really looking forward to it. We don’t venture into Manchester much so wanted to have an early booking so booked for 12pm. Arrived and got to choose first table as only people there, sat down and once not from a far we became quite unimpressed with the standard of the restaurant. This is definitely somewhere made for “instagram” but in reality, the seats are stained and dirty, covered by blankets which weren’t much better. The cushions were the same. The table was sticky. The drinks menu was sticky and stuck together. It was £4.20 for a Diet Pepsi?! And because my sister didn’t want a normal tea from the bundle she had to pay £2.50 extra just for a flat white coffee. Drinks came and the waiter managed to spill the Pepsi over himself so had to replace it. Jug of tap water on table and the jug was all stained. Grateful they swapped out fish items to suit our allergies when I asked. Then savoury food came, nothing to rave about and definitely not filling. Sweet food came, and the items on the round circle shelves were vile. The other bits in the bottom tray were okay. Then I asked for another Diet Pepsi and he forgot about us for a good 45 mins, even though at this point there was only 3 tables with people on them. So when he remembered he brought us both a Diet Pepsi on the house. Asked for the bill and my voucher was taken off for the afternoon tea (£45) but the 2 diet Pepsis and a flat white ended up costing £16 something because they threw in a non optional service charge of approx £6.80 or something? Anyway by this point we was ready to leave, again waited nearly 20mins for him to come back with a card machine so ended up walking to bar to pay so we could leave. Wouldn’t go back. Wouldn’t recommend the afternoon tea.

Visited this bar on NYE as we bought tickets to the NYE Meraki event and the English brunette women at the front desk of this venue who’s job was to give out wristbands to people who have paid for tickets was so unbelievably rude and unprofessional. We had literally just walked through the door after being soaked by the terrible weather on NYE, I gave the women a smile expecting a nice warm welcome to the bar and her response was to look my partner up and down with a very dirty look and then said in a very rude tone of voice he wouldn’t get into the other venue with that outfit on then points to his designer top & shoes. Firstly I was confused why she was giving an opinion we did not ask for and why she was making judgments on behalf of another bar when we were at this bar as we wanted to give this bar a try first. BTW the door staff at that bar she was reffering too let us in without any rudeness or issues with my partners outfit as we left this venue due to her comments and went straight there. Also before we left I looked behind me and my partner’s outfit was the same clothing items as all the other men in the que to get wristbands if anything his clothes were more nicer as they were smart designer trainers & designer top and she did not say a single bad word too any other men in trainers or tshirts (I know as we waited to see if it was just us she spoke to like this, it was so we left) I was actually shocked because this was our first time visiting this bar as it was part of 3 venues for a NYE event and this was the customer service of a staff at the front of house. I didn’t get her name but I wouldn’t recommend this bar or come back as clearly theirs an issue with service after reading other reviews. I’d suggest the managers look into this to provide her with better training her attitude and facial expressions were uncalled for.