Halal Reviews for London Pizza Depot Ilford

First time trying this place, went for the carribean with jerk chicken, vegetables, red chilli's and scotch bonnet sauce. Isn't jerk chicken, its just chicken with all purpose seasoning and the scotch bonnet sauce is jus sweet mustard. I'm carribean so I can write this. The score is on my first experience it can change as I support my local businesses as best I can. But I can't lie as that will not help anyone.

I am writing to express my disappointment with my recent order. I received my pizza in a completely upside-down and damaged state, which was unacceptable. When I contacted your customer service for a replacement, I was asked to return the damaged pizza. I agreed to this, but unfortunately, a friend mistakenly disposed of it. When I explained the situation, I was told that a replacement could not be provided without the returned pizza. I understand company policies, but the way I was treated over the phone was unacceptable. The representative I spoke with was extremely rude, which made the situation even more frustrating. This experience was especially disheartening as it happened on my birthday, when I had planned a celebration with friends. Instead of enjoying the evening, I had to deal with a stressful and unpleasant situation. I have been a loyal customer, ordering from your establishment weekly, and I have never complained before—even when minor issues arose. However, this time, the pizza was completely ruined and could not be served. Beyond the quality of food, customer service plays a crucial role in any business, and unfortunately, I felt disregarded and disrespected in this instance. I hope you take this feedback seriously and improve both your service quality and the way customer concerns are handled. I would appreciate a response regarding how this matter will be addressed.

This place is great! Their pizza's taste fantastic, great selection of toppings for creating your own which is a real plus. Very friendly and totally reasonably priced! I'd highly recommend the London Pizza Depot to anyone wanting a pizza in the area! I think they have instantly become my favourite option when I come back to visit family and they LOVE it too! See you soon! 👍🏼

The pizzas here are on point, the right amount of cheese to tomato base. The chicken topping was very good and the dough base was light with a good crunch. The staff are extremely accommodating and polite.The food prices are fair for the food quality. I would recommend to anybody in London Illford and we will be coming here regularly.

Great food and a lot of selection. We did pick up and the lovely lady who served us was so sweet and made the moment memorable even if it was just 5 minute interaction to pick up pizza. She deserves all the love 🫶