Amigos Wembley

I’ve been ordering from Amigos for years and unfortunately today is the last day. I order on Uber Eats all of the time, i’ve tried a variety of things from their menu - one being the mini burger. Please look at the picture and tell me if you think this is acceptable to serve someone… when I called the manager she was dismissive, told me they are all like that and said I am complaining about everything so she doesn’t know what to do for me. All I said to her was the amount of chicken in the burger is unacceptable and the lettuce is changing colour (to which she said no it’s not, as if she can see it). She told me to come to the shop now to change it, I declined and told her I would come to the shop in my free time so she can remake it, she said okay and was going to hang up without even taking any of my details - very dismissive and poor customer service. Furthermore, the way that they package their hot dogs reduce the quality - it comes in a plastic container so the bread and crispy onions sweat and become soggy by the time it is delivered. This time, I do not believe the hot dog was even cooked properly, I had to stop eating it. I don’t know who they have in the kitchen now, but they’re clearly inexperienced. Very very poor experience, i’m so disappointed that it’s gone so downhill.

Honestly the lady that served was rude! Ordered over the phone was told would be ready in 10min, got there was waiting another 15-20min, this is not the worst got my burger the biggest longest hair you will ever see. Please see pictures

Literally, that was a 9.6/10 Truly phenomenal wrap! I definitely recommend this place above all the other restaurants nearby. the chicken was better than Nando's just around the corner. it was quiet and easy to eat in compared to Wetherspoons across the road it has a toilet. staff are friendly the place is spotless and the food was absolutely banging