Halal Reviews for Honest Burgers Borough

A great spot right by the Tube Station! However the service on a Saturday night is pretty poor. Lack of staff which meant food wasn't being turned around as quickly. Food on the other hand is amazing! Loved the burgers and would definitely try another branch to eat there again!

I visited the restaurant today (12.8.25) and made payment at 7:20 pm. I was seated at Table 12, order number 106, and served by a tall South Asian woman, possibly of Indian origin. We ordered drinks, but due to an unexpected situation, we had to leave immediately and could not place any food orders. When I asked for the bill, she questioned whether we wanted any food. I said no, and then asked for the service charge to be removed. We paid separately, after which her attitude noticeably worsened. Instead of handing me the card reader, she abruptly dashed it onto the table, which was completely unnecessary and highly inappropriate. It is important for staff to understand that the service charge is optional, and sometimes situations arise where customers must leave unexpectedly. There is also nothing wrong with a customer ordering only drinks. When I requested the service charge to be removed, and to pay separately she responded with an attitude and a dismissive “what?” twice, despite clearly hearing me the first time. She needs to improve her customer service skills and treat all customers with respect. She was not wearing a name badge, but based on the details I have provided, I am confident you can identify her on CCTV and my receipt. Overall my experience would be rated a ZERO, I will not come back here again

Standard burger restaurant experience. Food was good for the price. Just lacked anything to make it stand out and want you to go there again. Good if you're looking for a quick bite to eat. I just had the sides as a meal and food was good but nothing out of this world. Service was a little lacking in terms of checking food was ok.

Visited Honest Burgers in Borough with friends and was really disappointed by the service. For context the man who greeted us barely looked at us and just told us to sit down, then disappeared, the actual service was done by a woman who took our order and brought the food. When we went to pay, we asked to remove the service charge because the service was slow and inattentive. The same man, who hadn’t even served us, responded with, “even if you’re students, you should still pay it,” in a rude and condescending tone, he was also questioning why we are even removing it. His attitude was completely uncalled for, especially since he hadn’t done any of the serving himself. The food was fine, but the experience was ruined by the unprofessional behaviour. If this is how staff respond to a student asking for service charge to be removed, it really reflects poorly on the place. Most of their customers are students in the area — a bit of respect and understanding would go a long way. They should really watch their attitude next time. We visited on 11/11/25 at around 12:30pm. The man had brown/grey hair and was possibly european.

Honest Burgers in Borough is, without a doubt, a masterclass in consistency and quality, securing a well-deserved 5 out of 5 stars. In a city saturated with burger options, this establishment stands apart by consistently delivering an exceptional experience that never fails to impress. The star of the show is, of course, the burger itself. The patty is always cooked to absolute perfection—juicy, flavourful, and boasting that fantastic charred exterior that every burger dreams of being. The quality of the beef is unmistakably high. It’s complemented by a soft, slightly sweet brioche bun that holds its own without falling apart, and the signature rosemary salted chips are nothing short of legendary. They are the gold standard against which all other fries should be measured. Beyond the impeccable food, the entire experience is polished and welcoming. The Borough location has a great, buzzy vibe that feels both energetic and comfortable. The service is consistently efficient and genuinely friendly, striking the perfect balance between being attentive and giving you space to enjoy your meal. They clearly have their system down to a science, from the kitchen to the front of house. For a reliably brilliant burger, incredible chips, and a hassle-free, satisfying meal every single time, Honest Burgers remains utterly unmatched. It is the definition of a solid favourite.