Halal Reviews for Honest Burgers Borough

A great spot right by the Tube Station! However the service on a Saturday night is pretty poor. Lack of staff which meant food wasn't being turned around as quickly. Food on the other hand is amazing! Loved the burgers and would definitely try another branch to eat there again!

I visited the restaurant today (12.8.25) and made payment at 7:20 pm. I was seated at Table 12, order number 106, and served by a tall South Asian woman, possibly of Indian origin. We ordered drinks, but due to an unexpected situation, we had to leave immediately and could not place any food orders. When I asked for the bill, she questioned whether we wanted any food. I said no, and then asked for the service charge to be removed. We paid separately, after which her attitude noticeably worsened. Instead of handing me the card reader, she abruptly dashed it onto the table, which was completely unnecessary and highly inappropriate. It is important for staff to understand that the service charge is optional, and sometimes situations arise where customers must leave unexpectedly. There is also nothing wrong with a customer ordering only drinks. When I requested the service charge to be removed, and to pay separately she responded with an attitude and a dismissive “what?” twice, despite clearly hearing me the first time. She needs to improve her customer service skills and treat all customers with respect. She was not wearing a name badge, but based on the details I have provided, I am confident you can identify her on CCTV and my receipt. Overall my experience would be rated a ZERO, I will not come back here again

Standard burger restaurant experience. Food was good for the price. Just lacked anything to make it stand out and want you to go there again. Good if you're looking for a quick bite to eat. I just had the sides as a meal and food was good but nothing out of this world. Service was a little lacking in terms of checking food was ok.

I visited Honest Burger yesterday and I was very satisfied with the food. Despite everything, the service was very good as well. The reason for my rating is that at one point two women were speaking on a phone call very loudly They were possibly Indians, shouting in a way that disrupted the atmosphere. The evening was good overall and I really enjoyed the food, but the staff should try to better control loud conversations, especially when they happen right next to the bar area where customers are seated.

Food was great but my dad got sick and diarrhea after taking the burger with maxican sauce. I was not a really great experience