Halal Reviews for Nanny Bill's London Bridge

I really don’t like to leave negative stuff, but I’m hoping some constructive criticism may boot this into gear again (and I’ll happily come back and upgrade the review if changes are demonstrable). Called in at the London Bridge one today with friends. I’ve actually had this pinned as a place to visit for a while, so when I realised we were in the same place it was located this afternoon, I was excited to try. I ordered the Dalston Dip. My first comment to a friend upon tasting it was “you know those basic cheeseburgers you get at McDonald’s? Well: Very sadly, it tastes almost the same as that if you close your eyes, only with a brioche bun”. The gravy dipping sauce was almost tasteless. I really don’t have a clue if this is normal as only been this once, but I was really quite disappointed. I can’t see this surviving in a competitive burger marketplace without some upgrades. I hope relevant people take note and act to save the business and the livelihoods of those who are employed by it 😬 (Three stars simply to show some respect to the staff, who are trying hard under these circumstances, and a menu that promises more than delivers, as it demonstrates a desire to be better than it was)

I tried 2 different burgers: dalston dip and buttermilk baton. Dalston dip was especially great and delicious. I recommend it should be eaten with the sauce they offer. Thank you Nanny Bill’s, it was great experience for me :)

Awful food and even worse customer service at Blackheath fireworks. We waited for over an hour for our food to materialise and when it did there was an item missing. It happens and they were busy. But when we raised this we were told rudely that we were wrong and that we hadn’t paid for said items (we had). But in the frustration of waiting and rush to get away for the start of the fireworks (as well as not wanting to part with any more money) we chalked it off as a minor mistake and moved on. It was only after walking away and doing the maths that we realised that we had been overcharged massively, even if we had got the missing item. Usually not one for complaining but decided to flag this to them and again was met with shrugs, hostility and argumentative staff. I wasn’t alone in complaining, as someone else was looking to get a refund after being given a standard burger when they had ordered a vegan. Eventually, I was offered a refund only if I had change, as they carried minimal cash and conveniently the tills had gone down. Anyway, I’ve wasted too much time writing this already. But if you like being overcharged for cold chips, a burger as rough as old boots and service with a scowl then eat at Nanny Bill’s.