Deliveroo UK

PizzaExpress

I visited PizzaExpress and had an extremely disappointing experience. From the moment we arrived, the staff treated us impatiently and unwelcomely, giving us little time to look at the menus and rushing our order. The environment was stressful, with constant banging and clanging while cleaning, which made the experience uncomfortable.

The food was inedible. The dough balls were undercooked and hard, and the pizza was raw in parts, paper-thin, covered in flour underneath, and extremely cold. The cheese hadn’t melted properly, and the dishes were not suitable for sharing. Even the tap water was uncomfortably warm. I felt physically unwell after eating.

We had visited this restaurant several times before, but this experience was hostile, humiliating, and completely unacceptable. Other diners appeared to be treated normally, which made the experience feel particularly deliberate and unfair. Waste of money and time and ruined my bank holiday dining!

We held our daughter’s 7th birthday party here - the pizza making party was brilliant.  Geisy and Samnija were amazing.  So helpful, friendly and so welcoming and ran the party with ease.  The whole party was great from start to finish and we would recommend this to anyone considering a kids birthday party.  My daughter and her friends had the best time. Thank you again ⭐️⭐️⭐️⭐️⭐️

This restaurant was my favorite place. It was very cozy, the food was great and the staff amazing. Sergiu was so nice and friendly with us . Thank you so much. Highly recommend! ❤️

Had such a great time at pizza express for my birthday! The staff was very friendly and informative! I got great deals and would highly recommend visiting this branch.

We had a disappointing experience at this PizzaExpress. We were three people and ordered two pizzas, which seemed to change the waiter’s attitude once he realised we were tourists.

Despite all three of us already ordering drinks, we were still encouraged to order bottled water, along with olives, pizza dips and a starter. At no point were we told that these items were charged extras or informed of the prices. We only discovered this when the bill arrived.

The lack of price transparency made us feel taken advantage of as tourists. This is not the standard of service we expected from a well-known chain.

Halal Status for Pizza Express Bermondsey