Pizza Express Bermondsey

I visited PizzaExpress and had an extremely disappointing experience. From the moment we arrived, the staff treated us impatiently and unwelcomely, giving us little time to look at the menus and rushing our order. The environment was stressful, with constant banging and clanging while cleaning, which made the experience uncomfortable. The food was inedible. The dough balls were undercooked and hard, and the pizza was raw in parts, paper-thin, covered in flour underneath, and extremely cold. The cheese hadn’t melted properly, and the dishes were not suitable for sharing. Even the tap water was uncomfortably warm. I felt physically unwell after eating. We had visited this restaurant several times before, but this experience was hostile, humiliating, and completely unacceptable. Other diners appeared to be treated normally, which made the experience feel particularly deliberate and unfair. Waste of money and time and ruined my bank holiday dining!