Alborz Kensington

Unfortunately, I had a very disappointing experience at this restaurant. The food tasted awful — I couldn't even finish my meal. It was far from what I expected, and the flavor was completely different from how the dish is supposed to taste. It was also clear that the chef lacked the necessary skills, and the overall food quality was very poor. On top of that, the staff member who served us gave completely incorrect information about the dishes, and what we received was nothing like what was described. I sincerely hope that by leaving this review, others can avoid going through the same experience I did. I absolutely do not recommend this place.

The quality of the kebab was impressive. No salad 🥗 with the food except one tomato 🍅 & a slice of lemon 🍋. Maybe, we did not order any salad. However, I'm not complaining. Saffron rice 🌾 was flawless. I will return to this restaurant in the near future. But, not sure when…. Maybe in 3 years Wanted to offer 5 stars, but changed my mind and I can only give two stars ⭐️ ⭐️ due to lack of customer service staff & an awful attitude of the customer service lady. She said she was the manager, but I expect a high standard from a restaurant manager! I could not truthfully offer more than 2 stars. She should change her behaviour or else, there won’t be any customers. Customer service is the primary pillar of every business.

Wonderful ghormeh sabzi, attentive service.. and the homemade baklava was stunning!