Halal Reviews for Tortilla Watford

My friend and I were feeling peckish and decided to give Tortilla a try. I don’t usually eat much Mexican food, so I was a bit unsure what to order at first. Thankfully, Jaanika was incredibly friendly and helpful - she took the time to suggest what to try and made the whole experience really easy and enjoyable. Even though it was close to closing time, she still had great energy and a big smile the whole time. Really appreciated her service - we’ll definitely be coming back to this branch again!

After long went here again, food quality is still very good. We ordered burritos, having distinct taste between the options selected. Good quality, good quantity, taste fresh. Plenty of seats available, quick service, friendly staff, nice atmosphere, clean, easy parking

We’ve been looking forward to trying food at Tortilla Watford for awhile now, and was so glad that I did! The food was so delicious and the service was really great, too!”

A very bad experience and for sure the last one at Watford: burnt chicken, unhelpful staff, small portion. I wouldn't give you a star! I made the order at self check-out and of course it wasn't what I had in mind. I asked the staff where is the manager and why is not labelled each product (smashed beef, etc. ) what you are selling so customer be able to order the food they want. A blue-eyed woman (probably the manager or supervisor there) was avoiding to answer my questions and was looking at me why I do not know your food. Totally unhelpful!!! Because it was a take away food with 3 dishes once I reached home I noticed the medium order ( chicken open buritto) - one of them because I had two, was more like small. Half of the container! And also it had black burnt chicken both dishes!!! See photos! For Tortilla management: if you want to still sell you need good managers, and not to sell burnt meat . And also the portion must be always the same. The staff puts less to spare some of the work they do.