Eat-in and takeaway restaurant, part of small chain, serving soft, filled tortillas and burritos.

Tortilla Russell Square

Stopped by Tortilla at Russell Square for a quick bite. The staff were friendly, though a bit confused at times—I was asked if I wanted “cheese or cheese sauce,” and when I said “cheese,” they still double-checked as if I meant sauce. Not a big deal, but a little off.

The food itself was underwhelming. I had a bowl with white rice, pinto beans, beef, and chicken, and everything just felt a bit bland. The meats were just warm because they’d been sitting in bins—nothing is freshly cooked or particularly flavorful.

I did get the tortilla chips, though, and those were honestly the star of the meal—crispy, fresh, and flavorful. The chips were the one thing I’d happily have again.

There’s street seating and two levels inside, so finding a place to sit wasn’t a problem. But honestly, I wouldn’t go back. With so many great places to eat in London, it’s hard to justify returning somewhere that was just average.

Tortilla in Russell Square is an excellent place to enjoy a delicious and satisfying meal. The food is always fresh, flavourful, and made just the way you like it, with plenty of tasty options to choose from. The restaurant has a friendly and inviting atmosphere that makes every visit enjoyable. A big thank you to Surya, whose kindness and professionalism truly stood out—he made sure everything was perfect and added a personal touch to the experience. It’s a well-deserved five-star spot in the heart of London.

Wow! Friendly efficient and kind, got my order perfectly right and I know it isn’t easy with a vegan bugger like me. Middle of lunch rush and they still took care of me, food was delicious and fresh to boot! Will definitely be visiting in the future when I’m in town. Thankfully there’s one by me in Canterbury so I’ll give them a try soon!

Had a great time at Tortilla. Surya was super friendly and really looked after us. They gave great recommendations and made the whole experience fun and easy. The food was tasty, and the service was awesome.

I had an excellent experience at Tortilla! The food was fresh, flavorful, and perfectly prepared – every bite was packed with authentic taste. What made the visit even more memorable was the outstanding service. The team was friendly and attentive, making sure everything was just right.

A special appreciation goes to the manager, Mr Mandar who truly stood out. They were welcoming, professional, and clearly dedicated to creating a warm and positive atmosphere for both customers and staff. It’s rare to see such genuine care and leadership reflected in the whole dining experience.

Tortilla is definitely a place I’ll be coming back to, not just for the delicious food, but also for the exceptional hospitality. Highly recommended!

Order from Tortilla Russell Square