Halal Reviews for Tortilla Kingston

Amazing food but even amazing service by the staff! Thanks to Safia and Nasko for helping me customise my order😋♥️

I’d rather eat at Burrito & Co in the market place but it was raining quite hard. £11 for a large chicken burrito with guacamole, and it tastes ok, but you’ll struggle to be served by more uninterested staff, and it’s not a particularly nice environment to eat. The Tortilla in Guildford is so much nicer. Overall it was fine. Edit: how to know a company only pays lip service to their service and has no intention of making any improvements is that they ask you to copy and paste your Google review to a generic email address. But it’s ok, they included an emoji, they’re cool.

Queued for 10 minutes to get to front of line, and ask a few questions regarding ingredients and what’s available. Lady got visibly annoyed, blunt answers and then shoved us to the side to serve the people behind us. Hat says “Ask what’s fresh” but the staff say ask a question and loose your chance to order. Won’t come here again.

Yesterday, Ernesta looked after us. She was very welcoming and friendly. To my disappointment, I asked a lot of questions about the menu, but she was incredibly patient and understanding. We felt appreciated, and overall, it was a wonderful experience. Thank you Ernesta 💐🫶

I went here for lunch on Friday and suffered the worst food poisoning I’ve ever experienced. I ordered rice, chicken and guacamole bowl, and that night awoke with nausea and vomiting that lasted until the morning. I’ve been looking at reviews here; has anyone else experienced similar at this tortilla? This restaurant needs a serious investigation into its hygiene standards, and I would warn anyone considering eating here to steer clear!