Another Heart To Feed

So wanted to love this place, expectations rose with it a sunny Manchester Sunday morning. It was busy so a lengthy wait was inevitable and acceptable. Once inside, it immediately became apparent that there were quite a few empty tables. Nonetheless we placed our order, and waited, and waited, and waited... We built in to the equation that it was busy but it went beyond. Not great to see staff casually chatting away, and greeting friends, next to the bar. It felt that attention was elsewhere. I saw our food placed in the food delivery area it sat there, sat there and sat there... So once it was served, it was barely luke warm. A real shame as the food was potentially good.

The salmon was lovely! 🌟 The portion is pretty big, i had a tough time trying to finish it on my own 😂 food arrived a bit later than expected despite not many people in the restaurant. Overall, its a decent restaurant 👍🏼

We're not usually people who would bother to queue for brunch, but this is always 100% worth it. Our approach is always to get the savoury and then the sweet french toast and share. Favourite brunch spot in the city.

+ the food was great and nutritious and fair for the price we paid!
+ the interior is nice and the music was good
+ the staff was really kind and helpful in interactions.
- We were seated quite quickly but then we waited a long time to put in our order (even though there were basically no other people). eventually we ended up going to the waiting staff to order.

I visited your restaurant last Monday and ordered the Turkish eggs. Unfortunately, shortly after the meal, I began experiencing stomach aches that have persisted throughout the week. I’m concerned that the dish may not have been prepared properly or safely, and I believe it’s important to bring this to your attention for the safety of other guests.

Additionally, I was very disappointed by the behavior of one of your staff members. When I chose not to pay the service charge — which is optional — the blonde waitress treated me with clear rudeness and unprofessionalism. I found this reaction unacceptable and quite upsetting, especially considering I was already feeling unwell.

I hope this feedback is taken seriously, both to improve food safety and to ensure guests are treated with courtesy and respect, regardless of payment choices.

Thank you.

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