Caramello Didsbury

Very honest and forthcoming regarding the expected wait time when we got there, appreciate the truth rather than just telling us "oh it'll only be 5 minutes". We had children with us and they liked sherry then really well with colouring in activities. General service, and the food, absolutely spot on!! Friendly staff. The presentation and the quality of food (both in terms of actual quality, and taste) left nothing to be desired. Will definitely be returning, thank you for an enjoyable experience.

Haven't been in a while. Staff, bit as friendly as before. Nit helpful either. We dropped orange juice all over the table. Took someone 10 minutes to come with a tissue. By that time my son had found napkins and cleaned the whole table. Not as nice as me and my children recall it to be.

Very Disappointed After Years of Loyalty We’ve been loyal customers of this café for over two years, travelling all the way from Bradford just to enjoy breakfast here. Despite the long drive and often waiting 45 minutes to an hour outside, we never minded — the food and experience were always worth it. However, our recent visit left us very disappointed. I ordered the smashed avocado toast, which is priced at £12 — not cheap, but we've always been happy to pay for the quality we've received in the past. Unfortunately, this time was completely different. The portion was shockingly small: one very thin slice of toast with a minimal amount of avocado barely spread across it, a tiny egg, and a few cherry tomatoes. It looked nothing like what we’ve been served before. The hummus — which is listed on the menu — was less than a teaspoon and spread thinly on the plate. There was no salad or garnish, which was usually part of the dish. Presentation was poor and it felt like a rushed job with no attention to detail. I raised my concerns with the waiter and asked whether the portion sizes had been reduced. His explanation didn’t make much sense, and when I asked if he thought it was fair to charge £12 for what I received, he had no answer and said he would speak to the manager. The scrambled egg I requested was undercooked and had to be sent back. Overall, it felt like the kitchen was just rushing food out without care or consistency. The manager did offer us a small discount on the final bill, which we appreciated — but even after that, we still paid £25 for two very bare minimum breakfasts. This visit was a huge letdown. We’ve always loved this café, but based on this experience, we’ve decided we won’t be returning. It's incredibly disappointing to see such a drop in quality and value.