Las Iguanas Quayside

Had a great meal out with friends, arrived early and were seated straight away. A few things missing from the menu but the alternatives were very tasty. As requested we were given a pause between courses which is always nice. The staff were great help, Lay was tops with a nice friendly smile and took the time to guide us through the menu and options. To top it all she even helped us with our discount voucher options, so a massive thanks as not the cheapest night out. The robot servers are a bit futuristic.

0 Star Review – Absolutely Appalling Experience at Las Iguanas Cambridge I visited Las Iguanas Cambridge with my husband, and this was hands down one of the worst dining experiences we’ve ever had. The young male waiter who served us was the most rude, disrespectful, and unprofessional waiter we have ever encountered. His behaviour throughout the meal was shocking and completely unacceptable. We ordered Loaded Nachos, Patatas Bravas, and Honey Halloumi for starters. While I still had two nachos left on my plate and was mid-conversation with my husband, this waiter abruptly came over and snatched my plate away without asking if I had finished. He then stood beside our table holding the plates he had taken, waiting for us to finish the remaining few pieces of Patatas Bravas — an incredibly rude and uncomfortable gesture. When our mains arrived (two vegetarian enchiladas), the experience only worsened. The food had an unpleasant smell and taste that made it inedible. I took a single forkful and couldn’t continue. My husband tried to eat his portion and thought he could mask the taste with the beans but only managed two or three forkfuls before he also found it unbearable. When the same waiter came to ask how everything was, we explained our concern politely. He brought us a menu to order something else, but by that point, the poor taste and overall experience had completely ruined our appetite, so we asked for the bill instead. To our surprise, the bill included both enchiladas, even though we had barely eaten them and clearly raised a genuine concern. When I questioned this, the waiter dismissively replied: “You still ate it, so you have to pay. That’s how it works.” This response was utterly unprofessional and disrespectful. After we challenged him further, he reluctantly went to speak to someone and returned with a slightly adjusted bill, removing only one enchilada. The entire interaction reflected a complete lack of customer service, accountability, or basic respect. I am now attaching a video of our food, which clearly shows how little was eaten. The first enchilada in the video is from my plate, which I had barely touched. The second plate belongs to my husband, who had eaten only two or three forkfuls, exactly as mentioned above. This experience was disgraceful from start to finish — poor food quality, atrocious service, and a dismissive attitude towards customers. Las Iguanas Cambridge has lost our trust completely. I would strongly advise everyone to avoid this branch if you expect even the slightest level of professionalism, courtesy, or respect.

Nice restaurant just next to the riverside. The only downfall was that they did not have cod which I wanted to order originally, but the grilled chicken and avocado salad was nice and refreshing in hot day. It was not too busy so got seated straight away. The cider was cool and nice. Service friendly and polite.