Cleo's Nashville Kitchen

Ordered on Uber eats, there was an issue with the rider, he didn’t collect the order. I called the store to ask them to remake the food when the rider returned (1 hour later) they told me it’s on the warmer, which was fine however I asked if they could at least redo the chips when he arrived and was told it’s not their fault and the food will stay on the warmer, was it my fault that the uber rider didn’t collect? As paying £50 for a meal and for it to be sat ready for 1 hour is not acceptable, staff need training on customer service. Tried to contact the store online and haven’t received a response. Poor service and didn’t get any food in the end because the order was cancelled.

I usually go random places to buy chicken wings but this is second worst place I’ve ever been.
Bought chicken wings which were soaking in hell of oil
Upon asking owner said we sip chicken in oil like does that even make sense.
It took 18 mins to get them ready even tho I was the only customer there.

Staff should at-least cover their head when making food & I’ve practically seen owner himself lift a mop from the bottom and without washing his hands he start helping them in kitchen.
It’s shame and low level of food safely

Best chicken spot in the northwest. More than ten visits and not a single dip in quality. Always worth going out of your way for. Start with the Classic Ville and work your way up… the flavour build is deliberate. The X Burger crowns the menu… hottest on offer, not for the faint hearted, clean heat, no bitterness.

Ignore the fake 1 star reviews. Check the contribution history and the pattern is obvious. The real signals come from repeat visitors… and this place earns them.

Ordered once the munch box as I’ve seen it on instagram and it looked delishhh - O M G it was soooo gooooood!!! Chicken is cooked perfectly, it is a bit on the spicer side but nowhere near inedible, I like spicy anyway and you do have an option to go without it soooo all in all if I could give 100 stars I would ☺️ ordered again now can’t wait for it to be delivered hehehhhhh

Great value! Beware though – spicy really means spicy. Cleo’s combo box rocks, and the kids loved the loaded fries. They have tried most of the other bits too, but wow, it really burns! Would be great if they had a 50:50 version of the combo – half spicy, half not.

Halal Status for Cleo's Nashville Kitchen