Nando's Shepherd's Bush

First time visited this restaurant and I must say it's very nice, good was served quick and hot, usually you don't get hot nowadays at nandos, usually Luke warm but this restaurant served us verr nicely. Staff very good and well trained and helpful. Parking is restricted 8am till 9pm, but there are few pay n display but you have to look around as some road have it and some don't.

The food was amazing as always — fresh, full of flavour, and cooked to perfection. We were served by the manager, Farouk, who was incredibly friendly, attentive, and made sure everything was just right from start to finish. His warm attitude and genuine care for the customers really stood out and made the whole experience even better. The restaurant was clean, the atmosphere was lively, and the team seemed happy and well-organised. Nando’s never disappoints, but this visit was especially great thanks to Farouk and the team. Highly recommend!

Had an absolutely disgusting meal delivered, inedible, chicken was hard and calloused over, definitely the day befores food and only fit for the bin. Avocado looked like it had been punched and left outside for 3 days. Customer service took 9 days to respond and offered me £15 to spend on eat in … so basically either have some hoummus and a coke on my own, or drag a mate and have a meal and end up giving them more £! Having a laugh. Won’t bother ordering again, £40 down the toilet and customer service could not give two hoots