Lux Lounge

I have been to Lux Lounge six times so far and I love it the atmosphere the food especially the barbecue ,friendly staff(abdula, Ali, Hazim) and excellent service plenty of parking everything amazing it’s my favourite place. I came all the way from Bolton.

The waitress with the glasses, her attitude stinks. Rest of the staff helpful but if you dare say anything to her, she'll pretend she didn't hear you and ignore. At times it's like she doesn't work there. Nasty person

I’ve been there for a few times, service was ok till this time, I went with a friend got a uncomfortable table so I asked to change it when they get a free table which I was promised, a few minutes after a close table got free so we decided to move there, and then staff came and asked us to go back to the other table as they have took an order from the new customers with a split second which is not my problem in the first place , and then Hasan got involved he claimed to be the owner told us will give you a drinks refund I was like excuse me!! I didn’t want to course a scene bear in mind I already placed my order and paid, it’s unbelievable how the owner behaviour once you paid, Hasan who claimed to be the owner running this business and does not value the customers and act childish with no customer service experience, won’t go back again