Camel One

Yesterday i had a mixed experience from visiting Camel One!

First of all we didn’t realise it’s an Indian Restaurant, thought it’s Afghani/Turkish restaurant. However, when we saw the Pakistani flag we were confused where we're now! Though, these are not important.

Camel one is gorgeously decorative, color combination and atmosphere inside is maybe not the finest, but definitely upto the mark.

Comes to food, we ordered Tawa for 2, it was mouthwatering, truly. Lamb chops were small, could be more well done. Can't complain about the food as it was more than enough for two person.

Let's talk about service. Maybe only the manger can take orders! Such a weird thing i've realised. We were told to be seated in a tiny table but wherever we ordered our food the changed our table to a bigger one which we really appreciate.

But there were staff's who might take orders, waited for their manager to come and deal with this. However, no problem with that.
Service could be much better in terms of different ethics.

Overall, my personal experience was fantastic. Really loved it. Definitely gonna come again.

After seeing Camel One’s mouthwatering dishes on social media, I decided to visit and try their specialty tawa. I had high expectations, and I have to say, they delivered on that front! The tawa was flavorful, well-presented, and lived up to the hype.

Unfortunately, the experience wasn’t entirely smooth. One of the starters we ordered lacked flavor and was missing ingredients. We brought this to the attention of the waitress early on, hoping for a quick resolution. However, it became clear that this feedback was not communicated to the kitchen or management, leading to an unnecessary issue when settling the bill.

Instead of a seamless dining experience, we had to explain the situation again at the end of our meal. While the owner eventually agreed to remove the starter from the bill, the lack of communication from the customer service team left a sour taste.

Overall, while the food (especially the tawa) was impressive, the service experience would make me think twice about returning. A little more attentiveness from the staff could have turned this into a top-tier dining experience.

My Husband and I booked a table for 3 for Iftaar for us and our toddler. We were seated on a very crammed small table which looked like a table for 1 in my opinion. I am also 5 months pregnant for context.

It was a busy ramadhan evening and can totally understand how busy and stressful it can get at such a time. However, it is not appropriate to overbook if unable to cater for space.

We were fasting and travelled a hour on the day for this booking.
We ordered the Tawa, gol gappay and Chaat. The Tawa comes extremely hot and took all of the table space, barely anywhere to squeeze in our dinner plates, drinks or anywhere to put a plate for my toddler. I literally had my dinner plate in my lap!

She did end up touching the tawa and burning her finger - tried to avoid as much as possible and did warn the people who placed us at this table about the safety hazard.

The food was nice but felt this whole experience ruined the meal for me.

We expressed our concerns and dissatisfaction numerous times and no one seemed to care. We would have left but had practically no chance of getting a table anywhere else due to being iftaar time.

Don’t think I’ll ever come here again…

i came from stoke for a meal seeing the food online it looked decent, the food was bland and dry- the curry had a bitter lemon pepper taste, the curry itself wasn’t spicy but there was no other flavour besides the spice. The naan was dry and thin. The kebabs were also dry and not much flavour. The Meat in the curry contained very small bones that were not visible and several times i bit down and into a bone this could also be a potential choking hazard as we didn’t know the curries contained bones.

We came today long way from deans gate to wimslow road to have proper asian (desi) style food, 1stly we want to sit up stairs but the lady on front line wear black formal outfit denied 2ndly while ordering the food i asked about the taste and difference between the chicken lahori karai, is it similar or its totally diffrent from individuals Menu as we ordered chicken, samosa chat, naan and coke
She started to give explaintion about the prices, this isnt i was asking.
3rdly, i told her to do bit spicy for chicken.
The samosa chat was good but when we took the 1st bit of our main course, terribly spicy it was just give the taste of chillies.
As we were only customers for the whole resturant. The 4 people cant handle 2 of them?
The even worse was jobseekers  were coming to ask about the jobs as we all hve diffrent acents, the front line lady couldnt understand what she was saying.. and started making fun of them when they were out. Inappropriate behaviour on till with the guy name sunny she was laughing terribly how pethatic and disgusting, how unproffesional is that as you made spicy but not even asking about the food service they were making fun of us by gossping it. We became so uncomfortable. The even worse was when we payed our bill as we complained about it. But the sunny named man just said OK I TOOK YOU COMPLAIN. we have paid around £30. Instead giving an explaination the lady started giving a creepy smile. Worst experience
Unprofessionals
Mannerless staff

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