Halal Reviews for Camel One

They don’t even deserve 1 star. The service is extremely poor. We went in as a group of 20 people while we ordered the food some of the men went out for a smoke break and ladies and children were left inside. The manager/owner walk upto us with a waiter and started dictating us that we are using extra table in a very rude and embarrassing manner. We explained him some people went out and will be back but still he said I don’t see all the chairs occupied so if it’s been use than they should be here and not allowed to leave their chairs. We left the restaurant when the rest of men come inside. We felt extremely uncomfortable. The restaurant owner needed to be slapped. I believe we left the restaurant without receiving the justice. The way he treated us and embarrassed our ladies and children he deserved way more than just leaving the restaurant quietly. Not to mention we paid for the starters we had. If the owner reads this post than be careful with treating other customers rudely as they might not be as nice as us and slap some sense in to you there and then.

Yesterday i had a mixed experience from visiting Camel One! First of all we didn’t realise it’s an Indian Restaurant, thought it’s Afghani/Turkish restaurant. However, when we saw the Pakistani flag we were confused where we're now! Though, these are not important. Camel one is gorgeously decorative, color combination and atmosphere inside is maybe not the finest, but definitely upto the mark. Comes to food, we ordered Tawa for 2, it was mouthwatering, truly. Lamb chops were small, could be more well done. Can't complain about the food as it was more than enough for two person. Let's talk about service. Maybe only the manger can take orders! Such a weird thing i've realised. We were told to be seated in a tiny table but wherever we ordered our food the changed our table to a bigger one which we really appreciate. But there were staff's who might take orders, waited for their manager to come and deal with this. However, no problem with that. Service could be much better in terms of different ethics. Overall, my personal experience was fantastic. Really loved it. Definitely gonna come again.

After seeing Camel One’s mouthwatering dishes on social media, I decided to visit and try their specialty tawa. I had high expectations, and I have to say, they delivered on that front! The tawa was flavorful, well-presented, and lived up to the hype. Unfortunately, the experience wasn’t entirely smooth. One of the starters we ordered lacked flavor and was missing ingredients. We brought this to the attention of the waitress early on, hoping for a quick resolution. However, it became clear that this feedback was not communicated to the kitchen or management, leading to an unnecessary issue when settling the bill. Instead of a seamless dining experience, we had to explain the situation again at the end of our meal. While the owner eventually agreed to remove the starter from the bill, the lack of communication from the customer service team left a sour taste. Overall, while the food (especially the tawa) was impressive, the service experience would make me think twice about returning. A little more attentiveness from the staff could have turned this into a top-tier dining experience.

My Husband and I booked a table for 3 for Iftaar for us and our toddler. We were seated on a very crammed small table which looked like a table for 1 in my opinion. I am also 5 months pregnant for context. It was a busy ramadhan evening and can totally understand how busy and stressful it can get at such a time. However, it is not appropriate to overbook if unable to cater for space. We were fasting and travelled a hour on the day for this booking. We ordered the Tawa, gol gappay and Chaat. The Tawa comes extremely hot and took all of the table space, barely anywhere to squeeze in our dinner plates, drinks or anywhere to put a plate for my toddler. I literally had my dinner plate in my lap! She did end up touching the tawa and burning her finger - tried to avoid as much as possible and did warn the people who placed us at this table about the safety hazard. The food was nice but felt this whole experience ruined the meal for me. We expressed our concerns and dissatisfaction numerous times and no one seemed to care. We would have left but had practically no chance of getting a table anywhere else due to being iftaar time. Don’t think I’ll ever come here again…

Ordered doner meat and he did it spicy stir fry despite saying I wanted this plain in a tray. Was very spicy, went back and had to pay for doner meat again as no one understood what I wanted (another customer repeated what I asked for but I was still asked what I wanted). I gave them the stirfry back as it would be binned and still paid. I always eat from here and have never had any problems.