Halal Reviews for The Peri Peri Factory Mid-West

Such good food!!! Their mashed potatoes and garlic bread are must haves. Their seasoned fries and their rice is also very good!!! Just know that a “half chicken” order is only 2 pieces so don’t think it’s shareable. The chicken is sooooo juicy and marinated just right. 10/10!! Also, the sugar land location does student discounts so super great if you’re a student who’s balling on a budget!

The ambience was pleasant and the service was impressive. I absolutely loved the food — the flavors really stood out! The peri peri fries and wings were my favorite — packed with flavor and perfectly cooked. The chicken sandwich was decent, but not a standout. However, the chicken rice bowl completely won me over — the rice was incredibly flavorful and cooked just right. All the sauces had their own unique taste and paired well with the dishes. Overall, I had a great experience and would definitely love to visit again!

Food was delicious and fast service is amazing! Employees are very kind and helpful and most importantly they are smiling face. I enjoyed.definitely I ll come back again Highly recommended!!!! Thanks for the amazing souces 👍🏻 Good luck on your business!

Bad Customer Service Experience – October 31, 2025, at 9:30 PM I’ve always enjoyed coming here with my family and friends, but my recent visit was very disappointing. On October 31st around 9:30 PM, I asked one of the staff members (the man serving food to the tables) if he could please bring a fork and spoon, since there was no cutlery available at the service station where all the sauces were kept and my food was getting cold. His response was very rude — he said it wasn’t his job and that someone else would bring it. Not only did he refuse to help, but he also stopped another staff member from assisting us. When I asked for his name so I could report the issue, no one was willing to provide it. I asked several staff members, but everyone seemed afraid to share his name. I then asked to speak with the manager since I had spent around $90 on my meal and was treated very poorly in front of my guests, but no one gave me the manager’s name either. I was honestly shocked by this kind of service. This experience shows a serious lack of basic customer service and accountability. I hope management takes this issue seriously and ensures proper training for all staff to treat customers with respect.

I used to have Peri Peri Chicken from Nandos or Peri Peri Chicken in Dubai a lot First time trying this place in Houston The service was very quick. I got our order in about 10 minutes, which confirms that they have ready or half cooked food, and that is why our chicken was not served very hot! Also, the marination was okay. It was only done outside , with no cuts or marination inside the chicken. They have all the sauces we used that The taste was good, and I liked the fries and rice, okis portions. Salad was very bland, dry. I was expecting grill vegetables like Nandos! The prices are reasonable! Will go again on a weekday to try !