Zamana Gants Hill

Zamana offers a delightful culinary experience with a platter that stands out for its rich, flavoursome taste certainly ranking among the best compared to other restaurants I've visited. The staff are welcoming and friendly, adding a warm touch to the ambience. However, the service tends to be on the slower side, which might require a bit of patience. Overall, Zamana is worth a visit for its exceptional flavours, though some improvement in service speed would enhance the dining experience.

First and last visit. Completely unacceptable. We wanted separate curry dishes and naan and even ordered two different curries, but the waiter pushed us into the 4–6 platter, insisting it included everything we wanted. It did include biryani, but only one “curry” with barely any gravy just dry pieces of meat. To take the piss further, a large portion of the platter was filled with plain chips. I’m not paying £100 for a platter just to eat chips. After starters, they cleared our plates and cutlery. Fine. But when the main arrived, they brought plates with no cutlery and dumped a huge platter in the middle of the table. We had to ask for cutlery and were given strange looks for it. Zero common sense. Service was chaotic and unprofessional. Waiters were standing around chatting, ignoring us even when we were raising our voices. One waiter was literally standing in the middle daydreaming, staring at the floor. The only competent person was the lady at the counter. I asked for mint yoghurt sauce and was given a tiny takeaway-style container. I had to ask again for it to be put in a proper bowl. Payment was awkward with no explanation, and they tried to avoid giving me a receipt until I insisted. Then I checked the bill and found a £17 service charge, never mentioned for this level of service. Food was bland and tasteless. I said no spice not no flavour. No salt, mostly rice and chips, barely any curry or gravy. Poor service. Poor food. Hidden charges. Never coming back. Zamana is it gonna be a zamana until I ever return

Terrible experience, the gol gappe was terrible, the samosa chaat even worst, after complaining the waitress confess that they bring it from outside, we ordered Lahori fish that wasn't Lahori fish but more soufflé fish pakora, some of the pieces was empty inside... the staff looks tense, the owner not friendly at all ! be careful and check your bill, they tried to force us to pay service charge, we will be happy if the service was good, but it was very very slow , asked for water and we had to wait like 10mins for water ... And also owner was refusing to add the 25% off , that was the offer but we called and confirmed before coming in, anyways it's the last time we came, the owner said it doesn't matter if we come back or NOT , it put a bad ambiance for the end of our family dinner. I don't recommend Zamana restaurant at Ilford.