Margot Covent Garden

I’m extremely disappointed with the service during my recent visit to Margot. I had previously experienced excellent service here when celebrating a birthday, which is exactly why I chose this restaurant again to celebrate my boyfriend’s birthday. Unfortunately, this time was completely different. Despite mentioning multiple times that it was a special occasion, the staff made no effort to acknowledge it. No birthday wishes, no celebratory gesture like last time (where we received a birthday card and chocolate), nothing. It felt like the occasion was completely ignored. To make matters worse, a group of staff members were just standing around chatting at the reception while we waited. It was unprofessional and honestly, quite off-putting. When I refused to pay the service charge due to this poor experience, I was interrogated by a staff member about my reasons. That was not only inappropriate but also disrespectful. It’s not acceptable to make a guest feel uncomfortable for giving honest feedback. Margot, I expected better. Sadly, I won’t be returning or recommending you after this.

Lovely restaurant offering tasty and quality dishes in a sophisticated atmosphere. The staff is very helpful despite the business. It's a treat, but well worth it.

Again a wonderful restaurant, atmosphere and food. We came here between showings for the theatre and the dining experience was amazing and the cost was reasonable for the level of service and food we had. Staff were friendly and attentive as always.