Chilli Flames Greenford

This was honestly one of the worst restaurant experiences I’ve had in a long time. Nobody bothered to tell us the kitchen was closing, and the staff didn’t check on us even once. We literally sat there waiting, only to find out much later that we wouldn’t be getting any food at all. Completely unacceptable. When we tried to raise the issue, the owner, Vijay, was unbelievably rude and dismissive. Instead of trying to fix the situation or even apologise, he acted like we were the problem. The attitude was shocking for someone running a business. To make things worse, we watched other customers getting into arguments with the staff too, so clearly this wasn’t just us — the place seems to have serious customer service issues. Terrible communication, terrible service, and an owner who clearly doesn’t care. I definitely won’t be returning, and I wouldn’t recommend this place to anyone.

Brilliant restaurant. Food was very tasty, very well presented and reasonably priced along with being served in good portion sizes. The place was clean, very comfortable and cozy atmosphere, and the staff was very polite and attentive. 10/10

I am a real fan of Indian cuisine and I have to say that all food which I ordered in this restaurant was delicious! In addition the atmosphere and interior of Magic Masala is special, the place is clean and cosy - you feel here an good atmosphere. I recommend this restaurant for couples and families