Reflexion Lounge Manchester Shisha

Terrible service experience. I was at Reflection Lounge in Manchester and not once did anyone come on their own to offer a coal change for the shisha. Even when I called the staff, I was completely ignored multiple times — I had to ask 3-4 times just to get fresh coals. It felt like they didn’t care at all about the customers once the order was placed.
The attitude was rude, and the lack of attention ruined the whole vibe. For a place that claims to offer a lounge experience, this was extremely disappointing. Definitely not coming back — and I don’t recommend it to anyone expecting decent service.

Quality place to smoke especially with the scenery and the calm environment. Was greeted by Hassan who was friendly. We ordered lychee mist frozen blueberry and lemon the flavour was spot on and the snooker was still going after 2 hours. Would recommend to anyone who wants a quality smoke with a scenery.

I recently visited this shisha lounge and was genuinely impressed with the entire experience. From the moment we walked in, the atmosphere was warm, inviting, and beautifully designed. The lighting and music created the perfect laid-back vibe for a relaxing evening. Service was outstanding. The staff was attentive without being overbearing, frequently checking in to ensure the coals were hot and everything was to our liking. It’s clear they care about their customers and take pride in their work.

The new menu offers a good variety, but the prices feel unjustified. Small plates are around £12—for example, we got two tiny tacos with barely any chicken. At that price point, you’d expect at least a side included. The atmosphere was underwhelming too, with no real vibe or decent music. Shisha was decent but nothing special. Overall, it’s worth reconsidering the pricing to better match the portions and experience.

Reflextion Lounge is a fantastic spot for sheesha enthusiasts. The ambiance is cozy and stylish, and the staff are very friendly and attentive. They offer a great variety of flavorful, smooth sheesha, making every puff enjoyable. With comfortable seating and a well-curated menu of drinks and snacks, it’s the perfect place to relax and unwind. Highly recommended! 10/10

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