Grandpa Greene's Luxury Ice Cream

Lovely Afternoon at Grandpa Greene for my mum’s birthday. Food was amazing, presentation of the afternoon tea was fantastic. My dog enjoyed her doggy ice cream too!! Staff were lovely and polite, shoutout to Jess who served us this afternoon making us feel very welcome, always asked if everything was ok and if we needed anymore drinks, very polite and friendly. She even brought out my mum a Happy Birthday dessert plate in which she loved, so thank you very much for that!!

Lovely place to visit even on a rainy day. We pre-booked sitting in one of the domes by the canal and it was a lovely experience. The food was delicious and the staff were really attentive, especially when the kitchen got our order wrong; they were quick to rectify it. Will definitely be back for afternoon tea as that also looked amazing

The place itself is lovely with amazing views, and the food was very enjoyable. Unfortunately, the service didn’t quite match the setting. Drinks and dessert took a long time to arrive, with some items forgotten, and the prosecco was served warm so we had to switch to an Aperol Spritz. The staff didn’t seem very proactive and lacked a real “can-do” attitude, which made the experience less smooth than it could have been. I do understand they were dealing with a busy shift, but if the service and customer care improved, this would be an exceptional spot. I’d definitely give it another try, though next time I’d go during a quieter period.