Slim Chickens Bristol

OVER TWO WEEKS SINCE A REVIEW AND EMAIL SENT TO HEAD OFFICE AND STILL NOTHING FROM SLIM CHICKENS. OF HEAD OFFICE CANNOT SET STANDARDS HOW CAN THEY EXPECT THEIR STAFF TO DONTHE SAME. Avoid This Place – Serious Food Safety Concern! I visited this restaurant on Tuesday, February 25, 2025, and had a shocking experience with undercooked chicken and unprofessional management. After biting into my chicken wings, I noticed blood oozing out, so I raised the issue with the Assistant Manager, Emily. She dismissed my concerns, insisting that the blood was just from veins and that the chicken was perfectly safe to eat. However, after biting into another wing with even more blood, I decided to check online—and sure enough, food safety guidelines clearly state that blood in cooked chicken is a sign of it being undercooked and unsafe to eat. I returned to the counter to escalate my concerns, but Emily refused to face me and hid behind the counter, sending another employee, Holly, to deal with the situation instead. Holly explained that Emily claimed she felt “intimidated” —a completely false and unprofessional excuse, as we had been polite and reasonable when we first raised the issue. The only saving grace of this visit was Holly, who handled the situation with professionalism, apologized, and immediately issued a full refund. In stark contrast, Emily’s behavior was completely unacceptable for a manager, as she failed to take a serious food safety issue seriously and avoided responsibility entirely. This is a major food safety risk, and I strongly advise other customers to be cautious when dining here. If I end up with food poisoning from this visit (which can take up to 72 hours to appear), I will be reporting this to environmental health authorities. If management reads this, I strongly recommend reprimanding Emily and promoting Holly, who clearly understands customer service far better. Food safety is not something to take lightly—this experience was unacceptable!

Chicken is pretty good, some might say it's better than KFC. Employees are friendly and service overall is good. However that isn't enough for me to come back, and I'll probably never come back because they only offer sugar free drinks, and I just can't drink sweetener, it's absolutely vile. Prices are out of this world, I think that's the most I ever paid for such a tiny chicken sandwich, it's basically a mini sandwich that will set you back £12 with fries and a sugar free undrinkable drink... I honestly feel like I was robbed.

Absolutely love Slim Chickens, every time I had meal from there it has been amazing. The chicken tenders are my favourite and I love Slim Chickens sauce, I also love the fact they have great selection with different sauces and the fries are always nice too. The drink selection is good too, I love the milkshakes. It can be a bit expensive for a lunch, but honestly worth it.