Naan Staap®

I used to go there quite frequently for their chai. I was never a huge fan of their breakfast, but yesterday my friend and I ordered chicken karahi naan, which unfortunately was not fresh.

On her very first bite, my friend said there was something wrong with it. I tasted it but didn’t notice anything at first. By the time she had eaten half of the naan, I took a bite of the chicken and immediately noticed it was sour. That’s when I realised it wasn’t fresh.

I informed the receptionist, but he insisted that they always use fresh ingredients. However, after two hours, we both became sick, started vomiting, and had to take medication.

I was really disappointed and have decided to completely boycott this restaurant.

Very good taste Reminds about Pakistan ♥️ tea is amazing ♥️
Harisa and chicken jalfarazi is amazing. Just one thing please add raita too in the menu. It will double the taste.

This was one of the most disappointing customer service experiences I have had in London. The staff communicated in an unprofessional and discourteous manner and were unable to manage orders efficiently. Despite repeated inquiries, no clear or reasonable estimated waiting time was provided, and customers were simply told to wait without proper explanation. I strongly recommend that the restaurant invest in proper staff training, particularly in customer communication, time management, and service standards. Improving staff behaviour and professionalism would greatly enhance the overall customer experience.

Me and my friends went there for breakfast. At first we felt like the items were a bit pricey. Although we ordered chicken jalferezi, lamb bhuna, anarkali daal and naan.  After receiving our food we were pretty much disappointed with the portion. It was so little for our expectation.  And lastly the taste was mediocre, we had higher expectations for this store and the brand. We couldn't finish our food and left it without any takeaway.

This was our first visit with family of 3. We had good time and enjoyed the taste of foods, gentleman who was serving us made our food time more enjoyable with his friendly and informative service from the till as well as was getting feedback about how was the food.

We are HMC approved. This means our entire menu and supply-chain is certified Halal according to HMC standards. No traces of pork or alcohol in the store.

Order from Naan Staap Ilford