Mr Broast Lombard

Forget KFC! This was out of the world. Zabiha halal. Huge pieces easily replace a meal. I ordered thrice during my stay in Chicago. The mango zinger haberano sauce was an amazing dip with it. The servers were very friendly. Wish they can open a branch/franchise in NC. Their drinks were unique as well.

We’ve always enjoyed certain items from Mr. Broast. The zinger burger, the bone-in wings, the Nashville burger they’re all great options . They’re always very busy, so be very particular & clear when ordering over the phone. Whenever they do make a mistake, they are quick to apologise and give you a replacement to the original order. Friendly and helpful staff and good service. The interiors of the dining area could definitely use a good thorough cleaning. Overall good option if you’re in the Villa Park / Lombard area and if you’re in the mood to eat some burgers and wings!

So I went there looking at their website, which clearly states that a Zinger burger with coke is $10.99. I ordered, and while I was ordering, there was also a free masala fries option, so I added that too. The picture in the store showed a burger, coke, and fries (forgot to take picture of it), so I thought I was getting all three. However, when I received my order, it was only the burger. I asked where the coke was, and they said it was only in the picture and didn't come with the meal. They showed me on the receipt that coke wasn't listed. They had a picture with coke on their website and a picture with coke and fries when you go to the store. I wasn't in the mood to argue, so I said okay. But on the receipt, as you can see (pictures attached), masala fries were listed. I was told the same thing—it's only in the picture. This time, I pointed out that it was on the receipt. He acknowledged it but showed me on the board that the price I paid only covered the burger. I then asked him why fries were listed on the receipt. I said, "Okay, well, never mind," and took two Kinza coke drinks, which cost me almost $6! Yes, you read that correctly. Also picture on website and store shows its a double patty burger but it was hardly single patty burger. I'm highly disappointed. This isn't a marketing strategy; it's rather a scam to lure customers and disappoint them because once you're there, you'll probably just eat. I came all the way from schaumburg and this is what I got. Not recommend.